Privacy
About this Policy
This policy sets out how 9Cars Pty Ltd (9Cars) collects, uses and discloses your personal information.
By accessing or using 9cars services, you agree to the use and disclosure of your personal information in the manner described in this policy.
What personal information is collected
9Cars collects personal information that it considers necessary for it, or its related bodies corporate to provide the range of services they offer.
Personal information collected by 9cars may include:
- your name, address and contact details
- bank account and credit account details
- user ID’s and passwords
- the services provided to you
- records of communications with 9Cars including records using Communications Services
How is personal information collected
9Cars collects personal information in a number of ways, including:
- directly from you when you provide information directly to 9Cars in person, by phone or in writing (whether electronic or otherwise)
- directly from you when you communicate with 9Cars or any other person using 9Cars Communications Services
- from third parties such as 9Cars related companies and service providers to 9Cars
How is personal information used
Your personal Information may used for the following purposes:
- to provide the services requested by you
- to manage those services including, customer service and billing
- to research, develop and improve 9Cars services
- to conduct surveys to determine use and satisfaction with 9Cars services
- to generate statistics
- to promote and market special offers and other services to you. If you do not want to receive these, please let us know
- to personalise the advertising you see when you visit sites within the 9Cars website
How is personal information disclosed
9Cars may disclose personal information to individuals and organisations other than 9Cars. The organisations to which we may disclose personal information include:
- 9Cars staff and bodies corporate
- the public if you advertise with 9Cars or use publicly available Communications Services
- individuals and organisations that advertise with 9Cars if you submit an enquiry with 9Cars. Depending on your enquiry these may include:
- private advertisers
- licensed car dealers
- car brokers
- operators of Linked Sites
- financial service providers
- insurance service providers
- vehicle inspection service providers
If you do not want 9cars to disclose your personal information to these individuals and organisations do not submit enquires
- outsourced service providers who assist 9Cars to provide its services including:
- information technology providers
- marketing and market research advisers
- professional advisers
- resellers of 9Cars services
- organisations involved in a sale/transfer of 9Cars assets, business or shares
- government and regulatory authorities as required by law
How to access your personal information
You generally have a right to access your personal Information. If you wish to access your personal information please on the “contact us” link. Please remember to provide as much detail as you can as this will help us to find the information.
What if you don’t provide personal information?
If you choose not to provide personal information when requested, 9Cars may not be able to provide you with the full range of 9Cars services.
Opting in or out
At the point we collect information from you, you may be asked to “opt in” to consent to us using or disclosing your personal information other than in accordance with this policy or any applicable law. For example, you may be asked to opt-in to receive further information or communications from our advertisers and supporters which do not fall into one of the categories described above.
You will generally be given the opportunity to “opt out” from receiving communications from us or from third parties that send communications to you in accordance with this policy. For example, you will be given the option to unsubscribe from e-newsletters and other marketing or promotional material sent by us. You may “opt out” from receiving these communications by either clicking on an unsubscribe link at the end of an email or by updating your personal details.
If you receive communications purporting to be connected with us or our services that you believe have been sent to you other than in accordance with this policy, or in breach of any law, please write to us.
9Cars website, linked sites and personal information
When you visit a 9Cars website, 9Cars records anonymous information such as IP address, time, date, referring url, pages accessed and documents downloaded, type of browser and operating system.
9Cars also uses “cookies”. A cookie is a small file that stays on your computer until, depending on whether it is a sessional or persistent cookie, you turn your computer off or it expires (typically between 30 and 90 days). Cookies may be used by 9Cars to provide you with the full range of services it offers, remember your preferences, remember the sites you visit 9Cars , measure and analyse usage of the 9Cars and for security. Persistent cookies may be used to identify the sites you visit on 9cars to personalise the advertising that you see when you make future visits to that site or other sites within 9Cars. You may adjust your Internet browser to disable cookies. If cookies are disabled 9Cars may not be able to provide you with the full range of 9Cars services.
Cookies may collect and store your personal information. This policy applies to personal information collected via cookies. 9Cars may include links to third party web sites, co branded web sites and applications and advertising served to 9Cars by third parties. Companies who operate Linked Sites may collect personal information through the use of cookies and otherwise.
What if I have a problem?
If you have a problem, complaint, want to change your personal information or just wish to enquire about privacy please contact us.
| Postal Address: | PO Box Q45 Queen Victoria Building NSW 1230 |
| Email: | Info@9cars.com.au |
